The swift evolution of the business landscape has resulted in companies operating on a much more strategic level to achieve business success and resilience. TG Business Process Outsourcing (BPO) solutions allow companies to sharpen their competitive advantage and respond with greater agility.
Focusing on an outcome-oriented service culture, TG BPO Solutions optimise processes and procedures to manage, monitor and deliver quality outcomes. These processes include competencies management, work procedures, system workflows, business continuity plans and service recovery.
Achieve Optimal Output Through Efficient & Seamless Operations
Adopt streamlined workflows and task allocation matrices catered to work volume, work complexity and seasonal demand.
Improve Productivity and Efficiency
Provide businesses with enhanced flexibility by supporting their evolving workforce requirements during seasonal demand changes to ensure scalability.
Focus On Strategic Core Functions
Place more emphasis on strategic activities by transferring non-core business functions such as repetitive and transactional tasks.
Our Business Process Outsourcing Solution
Our integrated BPO solutions are tailored to help you improve productivity and efficiency. The objective is to take on transactional operations so that you can concentrate on generating more revenue through strategic business activities.
Contingency Process Planning
We strive to match qualified talents with organisations by providing HR support to accelerate growth in all markets.
Banking & Financial Services
Banking & Financial Services
Urban Solutions & Sustainability
Information and Communications Technology
What Our Customers Are Saying About Us
Our Success Stories
FSG TG has been committed to provide a win-win customer relationship with us. It has exhibited dedication and commitment to ensure the assigned tasks are completed in a timely and responsible manner. FSG TG is able to maintain the expected level of services, and provide prompt responses and timely resolutions to meet our requirements.
FSG TG is engaged by us to administer the monthly payroll of the beneficiaries. FSG TG has been prompt in the service delivery to process an average of 500 beneficiaries’ salaries per month and they are responsive to any query from us and/or the beneficiary. FSG TG is also accommodating to any special urgent request to process the salary in advance of the pay day to assist our low income beneficiaries in tiding over urgent financial situations. We have been pleased with the prompt and excellent service provision by FSG TG thus far. We strongly believe FSG TG would also provide the same excellent service standard to your organisation.
Being a global company, it is extremely pivotal for us to conform to the ever-changing and stringent compliance standards of an international workforce as we venture into foreign countries. Before we engaged with FSG TG, we had an inefficient agent that did not have the capabilities and expertise in registering foreign work visas for their employees. With FSG TG, we were able to continuously monitor the critical legal and regulatory information, to ensure that our employees were hired compliantly with the relevant work visas. FSG TG’s expertise in labour regulations and knowledge of compliance trends has enabled us to forge a sense of trust as our PEO agent.
We are happy to make a recommendation of APBA TG Human Resource Pte. Ltd. to companies that require manpower resources for operational needs, as they are efficient and provide a high level of service. They have continuously helped us to recruit good candidates for administration and customer service executive roles over the past 7 years since 2015.
We deliver a comprehensive suite of innovative human capital solutions to help our clients achieve greater business success.